Sanya Weathers, formerly the community manager for my favorite MMOG (DAOC), recently started a new blog. Her latest post is a mashup of anecdotes from several different community managers. Not only is it entertaining, it gives great insight into what goes into answering a player’s question. This sort of thing should be mandatory reading for every MMOG player.
Technorati Tags: community managers, MMOG, MMORPG, MMO, customer support
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